CRM for Property

Zavanti CRM for Property Development has been specifically designed to support all the processes required to manage the Development, Marketing, Sales and Leasing and ongoing Property Management requirements for all participants in the Property industry.

Zavanti understand that Property Development is not just about being able to efficiently plan, design and develop saleable properties. A critical component in all Feasibility models is the expected revenue to be earned through marketing and sales of the final product. This may occur even before a “sod has been turned”.

Zavanti CRM for Property Development provides all the tools and capabilities that Property Developers require for the development of Marketing Campaigns and will automatically capture registration of interest from prospective purchasers and actively manage the sales process through to completion, contract signing and any post sales warranty period.

Zavanti CRM for Property Development also caters for external sales agents and provides an Agent portal, to allow all property activity to be visible in real time, for effective sales management. This results in a significant reduction in administration overhead for Developers and Agents alike.

Zavanti CRM for Property Developers supports both “build and hold” and “build and sell” models and can also be utilised by those organisations that are responsible for Property Management (Read more).

Likewise, all communication with contractors and suppliers can be managed through the lifecycle of any development.

Once deployed, Zavanti CRM supports all your daily business activities. To enable this Zavanti CRM can be presented to users as part of their Microsoft Outlook environment, simplifying business processes for all users who are engaged with internal and external communications with Prospects, Customers and, Suppliers.

Integrated with the Zavanti Property Development suite, the Zavanti solution will meet the most demanding needs of any Property Developer.

For more information regarding the Zavanti Property Development suite, please view:

Standard features of Zavanti CRM include:

  • Stock Management - Maintain all details of your property assets utilising the Zavanti hierarchy from Estates, Stages, Lots and Improvements. Capable of expanding through sub-division and for Commercial and Retail owners and managers, you can consolidate and sub-divide as necessary.
  • Marketing – Allows users to create instant marketing campaign such as e-mail, a letter or a phone call, or the creation of a marketing campaign that will run over several weeks or months. Zavanti CRM allows you to plan your effort for such activities as campaigns. Tracking the cost of these activities enables you to report on cost per enquiry against each campaign and evaluate your campaign effectiveness.
  • Sales and Leads – Manage all enquiries and ensure successful follow through to sales
  • Maintain Distribution Lists – to automatically route service requests and cases to the appropriate representative or to queues for resolutions, escalation, or reassignment.
  • Documents – Maintain a searchable library of sales & marketing literature that can be used online or offline.
  • Direct Email Communications – create and send e-mail to targeted prospects and customer groups. Create and send print communications using Microsoft Word Mail Merge.
  • Email Tracking – maintain an accurate record of customer-related communications, with automated tracking of customer e-mails that associates those mails with the customer’s records.