Zavanti understands that organisations providing Social and Affordable Housing have specific processes, requirements and regulatory needs. We also understand that ideally you need the capability to manage properties, applications, assets, facilities, tenants, rentals within a single solution.
Unlike commercial property developers and managers, Social and Affordable housing providers have responsibility for ensuring the equitable supply and availability of housing options, based upon specific customer demographics and income. This information is one of the key drivers in your calculations for rent and purchase modelling.
Zavanti for Social and Affordable housing is a fully integrated end to end system powered by Microsoft Dynamics 365 spanning marketing, customer engagement, tenancy and property. The solution is fully managed and hosted and paid on a monthly subscription basis.
In addition, some of the additional features are:
- Application Management
- Waitlist Management
- Rent calculations and reviews based on Centrelink reported income
- Eligibility Calculator
- Condition Assessments
- Tenancy and Household Management
- Asset lifecycle management
- Maintenance and Work order tracking
- Arrears and Levies Calculation and Reporting
- Void Management and KPI Reporting
- Mobile Capable
- Tenant Portal
- Contractor Portal
- Document management
Zavanti CRM for Affordable and Social Housing is built on the Microsoft Dynamics 365 platform leveraging the core functionality of a CRM system and enhancing this with Zavanti’s industry experience and knowledge. Multiple different processes can be defined and executed and across multiple entities (e.g. Property, Units, Maintenance etc.) making the solution intuitive and easy to use. With powerful search and waitlist capabilities the solution can match an available property against specific tenant demographics and either enter into a lease or waitlist.
Integration with Zavanti ERP enhances the solution to include monthly batch runs of rental payments, categorized ad-hoc payments like repairs and maintenance, bond payments. A pre-batch run of invoice reports, audit exception reports invoice reports are also available.