The workshops provide a walkthrough the solution, aligned to operational functions of Zavanti Housing. Workshop participants will become accustomed to the “look and feel” of Zavanti Housing, while understanding the items that are client configurable (included as standard Zavanti Housing capabilities), including the default processes and workflows.

Where a function is identified by through the client workshops (that is not in the standard Zavanti Housing capabilities), these may be requested through the change request as a customisation in a variation to the contract scope.

Some workshops may require several sessions. The workshop functional areas are:

·      Property Management

·      Applications & People

·      Tenancy Management

·      Tenancy & Finance

·      Property Management Post Tenancy

·      Tenancy Interaction

·      Tenancy Rent/Inspections/complaints/Legal/Communications

·      Assets Maintenance

·      Business Analysis & Reporting

·      Community Development

·      Data Migration

·      Integration Finance

·      Integration Strategic Assets

·      Dashboard

Additional workshops may be required through the workshop process or by arrangement for Security, “option sets” dropdown menus, build and configuration items sign-off reviews