Creating Service Agreements

Service Agreements generate Work Tasks automatically at specified intervals.

Setup Process:

1.  Navigate to Cyclical and Plant in left navigation

2.  Click New Service Agreement

3.  Service Type: Select Cyclical

4.  Name: Enter descriptive name (e.g., ‘Annual Smoke Alarm Testing’)

5.  Reference: Optional external reference number

6.  SOW Code: Select the applicable Schedule of Works code

System displays job description, long description, unit group

Pre-configured requirements (report, certificate, warranty, SWMS) display

7.  Tradesperson: Select contractor responsible for recurring work

8.  Location: Dwelling, Common Area, etc.

9.  Start Date: First date Work Tasks should be generated

10. Frequency: Select recurring interval:

Daily

Weekly

Fortnightly

Monthly

Quarterly

Half-Yearly

Yearly

Custom (specify interval)

11. End Date (optional): Leave blank for ongoing Service Agreements

12. Click Save