1. Emergency 4 Hours
o Response by: 20 minutes
o Resolve by: 4 hours
o Warn After: 10 minutes
o Failure After: 20 minutes
2. Urgent 24 Hours
o Response by: 1 hour
o Resolve by: 24 hours
o Warn After: 30 minutes
o Failure After: 1 hour
3. 14 Day Repair
o Response by: 24 hours
o Resolve by: 14 days
o Warn After: 16 hours
o Failure After: 1 day
4. 21 Day Repair
o Response by: 48 hours
o Resolve by: 21 days
o Warn After: 1 day
o Failure After: 2 days
5. Void 7 Days
o Response by: 12 hours
o Resolve by: 7 days
o Warn After: 8 hours
o Failure After: 12 hours
6. Void 21 Days
o Response by: 48 hours
o Resolve by: 21 days
o Warn After: 1 day
o Failure After: 2 days