Step 7: Photo Access Security Protocol

Who: Builder/Landlord/Contractor

1.  Initial Link Access

Contractor receives Email with SharePoint link

Clicks on ‘Maintenance Request Photos’ link

2.  Email Verification Process

System prompts for Email address confirmation

Contractor enters their Email address

Critical: Email must match the address the Work Request was sent to

3.  Security Code Authentication

Security code sent to contractor's Email

Contractor enters code to gain access

Access granted to photo folder

4.  Photo Review

Contractor can view all uploaded Maintenance photos

Download photos if needed for work planning

Access valid for 7 days from initial Email send date