1. Open any work Request or Work Task
2. Navigate to Timeframes tab
3. View:
o Response By: Failure date/time, success date/time, status (Success/Failed/In Progress)
o Resolve By: Failure date/time, success date/time, status (Success/Failed/In Progress)
Status Indicators:
•In Progress: Still within timeframe
•Success: Completed within timeframe (green/compliant)
•Failed: Completed after deadline (red/non-compliant)