If there is a journal imbalance when trying to post the journals an error will appear “Debits do not equal credits”. The journals will need to be amended using the process above until the Balance figure (written in blue in the top right hand corner) shows 0.00. That means there is no difference and the journals can be posted
If there’s an error when posting journals and an exception report prints out (Journal Update Exception Report) check the report. If it says “no header” it means the journal listed on the report is trying to post to an invalid GL account. Use the process listed above to reselect a valid GL account. To fix this issue for future journals update the selected GL account for the Distribution Code in the Accounts Payable module.
If the Journal Update Exception Report lists a journal with the issue “no balances” please forward a copy of the report to the Zavanti support desk at support@zavanti.com.