Dynamics 365:

·      Email Configuration: Configure the email settings within Dynamics 365, including SMTP server details and mailbox configurations.

·      Integration Triggers: Configure event triggers within Dynamics 365 to initiate the integration process based on specific events, such as email send or receive events.

Exchange:

·      Email Server Configuration: Configure Exchange server settings, including authentication details and connection parameters.

·      Email Routing: Establish rules or configurations within Exchange to route emails between Dynamics 365 and Exchange.

·      Exchange Web Services (EWS): Leverage EWS APIs or connectors to facilitate communication between Dynamics 365 and Exchange.