The integration between Dynamics 365 and Exchange supports various scenarios.

·      Email Tracking: Capture and track emails sent from Dynamics 365 and associate them with relevant records for example tenants.

·      Calendar Synchronization: Sync appointments and meetings between Dynamics 365 and Exchange calendars for example tenant visits and inspections.

·      Contact Synchronization: Ensure consistency between Dynamics 365 and Exchange contact information.

·      Workflow Automation: Trigger actions or workflows in Dynamics 365 based on events or changes in Exchange for example work orders sent to contractors, rent review letters sent to tenants.